Help Center

Find answers to your questions and get the support you need

Security & Safety

Learn about our escrow system and how we protect your transactions.

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Payments & Billing

Get help with payments, refunds, and billing questions.

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Getting Started

New to the platform? Learn the basics of buying and selling.

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FAQ

Frequently Asked Questions

How does the escrow system work?

Our escrow system holds your payment securely until the digital asset is successfully transferred. This protects both buyers and sellers from fraud.

What payment methods do you accept?

We accept major credit cards, PayPal, and bank transfers. All payments are processed securely through our trusted payment partners.

How long does a transaction take?

Most transactions complete within 1-3 business days after the seller provides the digital asset and access credentials.

What if I have a dispute?

Our support team will mediate any disputes and ensure a fair resolution based on the evidence provided by both parties.

Still Need Help?

Can't find what you're looking for? Get in touch with our support team.