Community Guidelines

Community Rules

Our community guidelines ensure a safe, respectful, and productive environment for all users.

Last updated: December 2024

Core Principles

The foundation of our community standards

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Respect

Treat all community members with dignity, courtesy, and professionalism.

Honesty

Provide accurate information and be transparent in all your interactions.

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Fairness

Engage in fair dealing and respect the rights of other users.

Seller Guidelines

Best practices for listing and selling digital assets

Quality Standards

  • • Provide comprehensive asset documentation
  • • Include accurate financial and performance data
  • • Upload high-quality screenshots and demos
  • • Write clear, detailed descriptions
  • • Disclose any known issues or limitations

Communication Standards

  • • Respond to buyer inquiries within 24 hours
  • • Provide honest answers to all questions
  • • Use professional language and tone
  • • Be available during auction periods
  • • Facilitate smooth asset transfers

Pricing Guidelines

  • • Set realistic starting prices and reserves
  • • Consider market value and asset condition
  • • Be transparent about all costs involved
  • • Honor your reserve prices
  • • Avoid artificial price inflation

Asset Transfer

  • • Complete transfers within agreed timeframes
  • • Provide all necessary credentials and access
  • • Transfer complete documentation
  • • Offer reasonable transition support
  • • Ensure asset functionality during handover

Buyer Guidelines

How to participate effectively as a buyer

Due Diligence

  • • Thoroughly research assets before bidding
  • • Ask detailed questions about functionality
  • • Verify financial claims and metrics
  • • Understand transfer requirements
  • • Consider ongoing operational needs

Bidding Etiquette

  • • Only bid if you intend to purchase
  • • Respect minimum bid increments
  • • Avoid last-second bid sniping tactics
  • • Don't manipulate auction processes
  • • Honor your winning bids

Payment Responsibilities

  • • Complete payment within 48 hours
  • • Use secure payment methods only
  • • Understand escrow service terms
  • • Report payment issues immediately
  • • Follow dispute resolution procedures

Post-Purchase Conduct

  • • Coordinate transfer logistics professionally
  • • Test assets promptly after transfer
  • • Report issues within agreed timeframes
  • • Provide feedback on transactions
  • • Respect seller's transition timeline

Prohibited Activities

Activities that violate our community standards

Strictly Forbidden

  • • Fraudulent or misleading listings
  • • Bid manipulation or shill bidding
  • • Harassment or abusive behavior
  • • Circumventing platform fees
  • • Sharing contact information to bypass platform
  • • Listing illegal or stolen assets
  • • Creating multiple accounts to manipulate auctions

Discouraged Practices

  • • Excessive messaging or spam
  • • Lowball offers on fixed-price items
  • • Requesting unreasonable asset modifications
  • • Leaving negative feedback without justification
  • • Sharing private conversation details publicly
  • • Promoting competing platforms
  • • Soliciting business outside the platform

Rule Enforcement

How we maintain community standards

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Warning System

First-time violations typically result in warnings and guidance on proper conduct.

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Account Restrictions

Repeated violations may result in temporary or permanent account restrictions.

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Appeal Process

Users can appeal enforcement actions through our formal review process.

Questions About Our Rules?

If you have questions about our community guidelines or need to report a violation, we're here to help.